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Customer Service Ambassador
1 month ago
Company Overview
At Seasons Retirement Communities, we prioritize the happiness of our residents and strive to create a culture of growth and support for our team members.
We are committed to building meaningful relationships with our guests and providing exceptional service to ensure their comfort and satisfaction.
About This Role
This part-time opportunity is available in a dynamic environment where you will act as the first point of contact for guests and provide confidential clerical and receptionist duties associated with the daily operation of the retirement residence.
You will be responsible for answering telephone calls, greeting visitors, and receiving routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members.
Key Responsibilities
- Answering telephone calls and responding to inquiries in a professional manner
- Greeting visitors and providing assistance with navigation and information
- Receiving and processing mail, packages, and other deliveries
- Providing services and interacting with residents and resident family members in a courteous and respectful manner
Requirements
To be successful in this role, you will require strong communication skills, both oral and written, as well as the ability to exercise tact and diplomacy in dealing with residents, service team members, and guests.
Covid-19 vaccination is mandatory, and all applicants must be legally entitled to work in Canada.
A Criminal Record Search which may include a vulnerable sector screen, will be required as a condition of employment.
What We Offer
As an equal opportunity employer, we welcome applications from all interested parties.
We offer a competitive salary of $28.50 per hour, worked on a part-time basis with 46 hours biweekly.
Your Benefits
In addition to your hourly rate, you will also receive opportunities for personal and professional development to advance your career in the seniors housing sector.
We foster a culture of growth and support for our committed team members and offer benefits that include a safe and efficient working environment.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
