Assistant Branch Manager

3 weeks ago

Montreal, Quebec, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

As an Assistant Branch Manager, you will lead a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You will coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you will build relationships and encourage collaboration across all roles. Further, you will support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

  • Ensure high employee engagement through talent management, development, and career planning
  • Deliver results through strong sales management routines and coaching ability
  • Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Coach your team on client advice and education, problem resolution, and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Leverage partners to establish both internal and external working relationships to support business objectives
  • Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have

  • Minimum of 2 years' experience in a people management/coaching role within the financial industry
  • Proven success in business growth, as well as establishing community and client relationships
  • At least 2 years of licensed mutual fund sales experience within the last 3 years
  • Mutual Funds accreditation (IFIC or CSC)
  • Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

  • Experience in both business and personal banking
  • Strong understanding of sales management routines and ability to lead the team to action
  • Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
  • Entrepreneurial mindset, with the ability to seek out and develop new business

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • A world-class training program in financial services
  • A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Job Details

Job Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Pay Type:

Salaried

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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