Customer Service Associate

4 weeks ago


St John's, Newfoundland and Labrador, Canada Second Cup Avalon Mall Full time
Job Summary

We are seeking a Customer Service Associate - Food and Beverage to join our team at Second Cup Avalon Mall. As a key member of our front-line staff, you will be responsible for providing exceptional customer service while working in a fast-paced environment.

About the Role

The Customer Service Associate - Food and Beverage is an entry-level position that requires no degree, certificate, or diploma. You will work under pressure, handling heavy loads, and standing for extended periods.

In this role, you will be responsible for keeping records of food quantities used, packaging take-out food, portioning and wrapping foods, preparing and heating simple food items, serving customers, stocking refrigerators and salad bars, taking orders, and cleaning foodstuffs using manual and electrical appliances.

You will work in a team environment and be expected to demonstrate client focus, reliability, initiative, dependability, and teamwork skills.

Responsibilities
  • Provide exceptional customer service in a fast-paced environment
  • Keep records of food quantities used
  • Package take-out food
  • Portion and wrap foods
  • Prepare and heat simple food items
  • Serve customers at counters or buffet tables
  • Stock refrigerators and salad bars
  • Taking orders from customers
  • Clean foodstuffs using manual and electrical appliances
Work Environment

This role requires working in a fast-paced environment with repetitive tasks, handling heavy loads, physically demanding work, and standing for extended periods.

What We Offer
  • A competitive salary range of $25-$30 per hour
  • Free parking available on site
  • A permanent employment opportunity with 30-40 hours of work per week
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, please submit your application.



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