Support Services Manager

2 weeks ago

Sudbury, Ontario, Canada Extendicare Full time

Job Title: Support Services Manager

Job Summary:

The Support Services Manager is responsible for managing the housekeeping, laundry, and maintenance departments to achieve high standards of cleanliness and sanitation. The successful candidate will provide quality linen service and maintain a safe, well-functioning physical plant, all within ECI's policies and procedures, and all applicable standards, legislation, and regulations.

Key Responsibilities:

  • Manage all aspects of hiring and performance management of departmental staff, including scheduling, staff development, and identification and delivery of department-specific orientation and training.
  • Supervise contractors' work to ensure fulfillment of contractual obligations.
  • Prepare and manage departmental budgets, inventory management, and control, including the purchase of departmental supplies and equipment.
  • Maintain departmental policy and procedure manuals and participate in leadership team activities and responsibilities, including participation on teams and committees, and reporting.
  • Contract tendering in consultation with ECI consultants and with approval of Administrator.
  • Manage all aspects of departmental safety program management, including preventative maintenance and repair of equipment.
  • Maintain records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.

Qualifications:

  • Post-secondary degree or diploma required.
  • Knowledge of evidence-based practices and/or prevailing practices relating to housekeeping, laundry, and maintenance, as applicable.
  • Minimum of two (2) years experience in a managerial or supervisory capacity.
  • Environmental services certificate in a recognized program.
  • Experience in management of human and financial resources an asset.
  • Experience in a long-term care setting, an asset.
  • Formal training in building maintenance or Operator B Certificate, an asset.
  • Health and safety certification, an asset.
  • Ability to communicate effectively, both verbally and in writing.

Accommodation:

In Ontario, Extendicare, ParaMed Home Health Care, and affiliated organizations, including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.

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