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Customer Resolution Specialist

1 week ago

Toronto, Ontario, Canada VPI Employment Services Full time

VPI Employment Services is looking for a skilled Customer Resolution Specialist to manage customer relationships and resolve issues related to overdue accounts.

About the Role:
  • The ideal candidate will have a background in customer service and be able to effectively communicate with customers over the phone.
  • This role requires strong negotiation and problem-solving skills to resolve customer disputes and achieve resolution.
  • Shift flexibility is required, with some evenings and weekends.

We provide a comprehensive benefits package and ongoing training and development opportunities.

Key Skills:
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Knowledge of relevant laws and regulations.

Apply now and take the first step towards a rewarding career with VPI Employment Services