Customer Experience Resolution Specialist

Sr. Resolution SpecialistApply locations Ontario, Canada time type Full time posted on Posted 2 Days Ago job requisition id JR107271Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform,...

Role Overview">The Product Support Analyst role plays a vital part in ensuring exceptional customer experiences with our software. You will be the first point of contact for customers encountering issues or seeking clarification on our product's capabilities.Key aspects of this position involve:">Engaging with customers through various communication channels...

About the Role:We are seeking a skilled Senior Complaints & Social Specialist to join our Customer Success team. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner.

At Scotiabank, we are seeking a highly skilled Claims Resolution Specialist to join our Fraud Claims & Support Services team in Canada. The successful candidate will play a critical role in the resolution and processing of all fraud claim types, card payment disputes, and merchant chargebacks.Key Responsibilities:Adjudicate Liability: Determine liability for...

About Travelers CanadaWe're a leading insurance company in Canada, dedicated to providing superior service and support to our customers. As a Claim Resolution Specialist, you'll have the opportunity to work with a talented team of professionals who share your passion for excellence.Key Responsibilities:- Resolve claims in a fair and timely manner-...

Job DescriptionWe are seeking a highly skilled Conflict Resolution Specialist to join our team. This individual will play a vital role in delivering and reporting on the implementation and progress of the Restorative Justice Initiative in our target communities.About UsNishnawbe-Aski Legal Services Corporation is a leading organization dedicated to providing...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from KSI LawLegal Resolutions Specialist– Job SummaryLocation: TorontoWe are looking for a detail-oriented and professional Legal Resolutions Specialist to join our team. In this role, you will manage delinquent accounts, enforce judgments, and identify legal...

Hybrid role (Tuesdays in office required)Are you a proactive, detail-oriented problem solver with a passion for delivering exceptional customer experiences?Mölnlycke is looking for a Customer Experience Specialist in Toronto/Oakville area to join our dynamic team In this role, you'll be the key point of contact for our customers, ensuring seamless support,...

Job OverviewRed Door Shelter is seeking a highly skilled Crisis Resolution Specialist to join our team. As a key member of our shelter staff, you will play a critical role in providing support and services to individuals and families experiencing homelessness.In this dynamic and challenging position, you will be responsible for coordinating the intake...

Hybrid role (Tuesdays in office required)Are you a proactive, detail-oriented problem solver with a passion for delivering exceptional customer experiences?Mölnlycke is looking for a Customer Experience Specialist in Toronto/Oakville area to join our dynamic team In this role, you'll be the key point of contact for our customers, ensuring seamless support,...

We're seeking a Customer Experience Specialist to join our team at Reigning Champ. In this role, you'll play a crucial part in delivering exceptional customer experiences by providing top-notch product knowledge and service.Our BrandReigning Champ is Canada's premier athletic brand, established in 2007 on the core values of Respect the details. Master...

Job Overview: As a Customer Experience Specialist at SILAC Insurance Company, you will play a vital role in delivering exceptional service to our customers. This position entails providing accurate information while displaying exceptional customer service skills and product knowledge both written and verbally through multiple channels.

Celebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...

Job DescriptionThe Customer Experience Specialist will play a critical role in enhancing the overall customer experience within our Servicing Operations group. Key responsibilities include:Leveraging customer data and research to inform strategic decisions and drive process improvements.Collaborating with cross-functional teams to develop and implement...

The Customer Experience Specialist at Scotiabank is responsible for delivering exceptional service to our customers throughout their banking journey.As a key member of our Canadian Banking Branch network, you will act as a lobby leader, ensuring customers are appropriately triaged and assisted. This includes identifying and fulfilling simple sales...

About Financeit:We are a leading provider of innovative financial solutions, dedicated to helping our partners and borrowers achieve their goals. As a Bilingual Customer Success Representative, you will play a key role in delivering exceptional customer experiences, ensuring timely resolution of inquiries and issues, and maintaining accurate records.Key...

We are seeking a highly organized and skilled Customer Marketing Specialist to join our team. As a key member of our marketing team, you will be responsible for creating and implementing engaging customer programs that showcase Resolver's product roadmap and new features.Key Responsibilities:Develop and execute customer marketing strategies to drive...

About UsSolid reputation, passionate people, and endless opportunities define The Travelers Companies, Inc.Our financial strength and consistent operating returns provide security for our customers and opportunities for our employees.You will find us full of energy and a workplace where you truly can make a difference.Target OpeningsJob OverviewThe Director...

BIS Safety Software Inc. is a leading provider of innovative software solutions for the safety industry. We are seeking a skilled and dedicated individual to join our team as a Customer Experience Specialist. This role will focus on delivering exceptional customer support, gathering feedback, and collaborating with our development team to drive continuous...

At TFI International Inc., we are seeking a highly skilled Claims Resolution Specialist to join our team. As a key member of our claims department, you will be responsible for managing complex bodily injury and property damage claims.Your Key Responsibilities:Manage minor to serious third-party bodily injury and property damage claims independently.Oversee...