Spa Front Desk Sales Associate

4 weeks ago


Burlington, Ontario, Canada Hand & Stone - Burlington Full time
Job Summary

We are seeking a highly motivated and customer-focused Spa Front Desk Sales Associate to join our team at Hand & Stone - Burlington. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting spa services, and driving sales growth.

Key Responsibilities
  • Provide warm and welcoming greetings to clients and guests
  • Answer phones, book appointments, and sell memberships, gift cards, and upgrades
  • Outreach to clients who haven't been in recently to promote spa services
  • Follow proper office procedures and maintain accurate file records
  • Be willing to take initiative in picking up new tasks around the front desk
Requirements
  • Previous experience in a membership-driven environment is ideal
  • Excellent customer service skills and ability to promote health and wellness benefits of spa services
  • Professional and clean work environment and appearance
  • Positive, energetic attitude and strong desire to do the job well
  • Self-motivated, mature, and reliable with ability to multitask
Perks and Benefits
  • Competitive pay structure with commissions and incentives
  • Discounts on products and services
  • Flexible schedule to fit your life, with part-time and full-time hours available
  • Group insurance benefits for full-time employees
  • Engaging, friendly, and supportive team environment


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