Learning and Development Specialist

4 weeks ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Job Title: Learning and Development Specialist

We are seeking a highly skilled Learning and Development Specialist to join our Human Resources team at Vancouver Airport Authority.

About the Role

The Learning and Development Specialist will be responsible for developing and implementing competency-focused training programs for our frontline employees, as well as other departments and partners at YVR.

Key Responsibilities
  • Develop and deliver engaging new hire onboarding, engagement, and leadership training programs for YVR employees.
  • Research, write, and create interactive instructor-led and online course content, including all materials and modules for in-class and on-the-job training.
  • Lead and organize training sessions, as well as develop assessment and evaluations on skill retention and application.
  • Collaborate and liaise with internal and external YVR partners and stakeholders to continually evaluate, improve, and revise training materials and plans.
  • Ensure all training materials and documentation, including SOPs, are up-to-date, accurate, and reflective of a changing operational environment.
Requirements

Minimum 5 years of training experience with skills in creating and implementing competency and engagement training programs, supplemented by a post-secondary degree in Business Management or Human Resources; or an equivalent combination of training, education, and experience.

Strong experience in learning & development, human resources, leadership, and management skills training, with a solid understanding of the use of learning objectives and assessments to build competency.

Exceptional understanding and knowledge of the airport operations environment is an asset.

Significant computer skills, including MS Teams, developing online training modules, and course content, as well as delivering training in-person and online.

Strong communications and relationship skills, with the ability to engage with various stakeholders to gather information and feedback that can be quickly adapted to training materials.

What We Offer

We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities.

We are flexible in everything we do, working together to find ways to deliver customer excellence that helps us all thrive.

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