Learning and Development Specialist

1 month ago

Vancouver, British Columbia, Canada Seaspan Full time
About the Role

Seaspan is seeking a highly skilled Learning Specialist II to join our team. As a key member of our Learning and Development team, you will be responsible for managing the delivery and execution of talent and learning development programs across Seaspan.

Key Responsibilities
  • Lead end-to-end program management of multiple, sophisticated learning projects in a cross-functional, fast-paced team environment.
  • Collaborate with internal stakeholders to deliver learning solutions by using digital content where possible, and coordinating instructor-led training as needed.
  • Manage program priorities and communication with participants, managers, and leadership.
  • Act as program manager for any new program launches and handle deadlines associated with program launch.
  • Support the development of asynchronous learning that fosters innovative and engaging learning solutions and end-user experiences, leveraging e-learning, simulation, gamification, and performance support tools.
  • Continuously improve and enhance programs by acquiring and analyzing end-user and collaborator feedback/learning evaluations.
  • Evaluate strengths and weaknesses of learning solutions using HR metrics and insights.
  • Vendor management - manage internal faculty and external vendors across multiple development programs, including contract renewals, facilitator certification, and materials inventory.
  • Collaborating with subject matter experts and cross-functional teams to perform needs analyses in support of achieving team or departmental wide objectives.
Requirements
  • Successful completion of a Bachelor's Degree or a related degree in organization development, psychology, education, or adult learning.
  • 2-4 years of experience in program management, relationship management, learning development, change management, operations, logistics, or other HR-related field.
  • Demonstrable experience delivering and scaling sophisticated training and development programs.
  • Experience evaluating program impact including program measurement and evaluating learning solutions (Kirkpatrick model).
  • Formal education in Instructional Design preferred or, Training, Educational Technology, and asset.
  • Experience using e-learning technologies, learning and knowledge management systems, networks, and communities of practices.
  • Possionate about learning and development.
  • Knows how to apply adult learning principles into client solutions.
  • Strong belief in continuous improvement to achieve fantastic results.
  • Communicates with honesty, while crafting the space for others to do the same.
  • Cultivates connection by putting people first and building trusting relationships.
  • Ability to make creative recommendations and improvements based on evaluation data.
  • Ability to manage multiple projects with competing priorities and interact with diverse technical and non-technical groups, spanning all organizational levels.
  • Demonstrated ability to engage, collaborate, influence, and champion best practices in support of learning.
  • Excellent interpersonal skills and the ability to create and maintain positive relationships with diverse groups of people throughout the organization.
  • Strong customer responsiveness to learning requests.
  • Advanced ability to investigate, analyze, and solve complex problems/issues.
  • Excellent oral and written communication skills with the ability to communicate to all levels within the organization.
  • Excellent organizational skills with self-initiative and ability to work effectively on an independent basis.
  • Solid understanding of various Program Management Systems (e-learning authoring tools, web-based content publishing systems, survey tools, Sharepoint/intranet sites would be an asset).
  • Strong competency with Learning Management Systems (Saba Cornerstone would be an asset).
  • Solid knowledge of Microsoft applications (PowerPoint in particular, Excel, MS Forms, Outlook tools).
Why You'll Love Working Here
  • This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
  • In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience.
  • We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).
  • Access to Pemberton campus gym.
  • Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick-up and drop-off points around North Vancouver.

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