Care Coordinator

2 weeks ago

Greater Toronto Area, Canada Reconnect Health Services Full time

About Us

Reconnect Health Services is a renowned not-for-profit healthcare provider dedicated to delivering exceptional client-centered care in the west end of Toronto. Our organization takes pride in being at the forefront of innovation and compassion, making us an ideal employer for those seeking a fulfilling career.

Job Description

We are currently seeking a highly skilled Care Coordinator - Elderly Services to join our dynamic team. As a key member of our multi-disciplinary team, you will be responsible for providing ongoing case management support and service coordination to clients, as well as developing and maintaining care plans until discharged from our services.

Your Key Responsibilities

  • Initiate intake interviews and conduct needs assessments to identify the best course of action for each client;
  • Develop and implement comprehensive care plans with short and long-term objectives, closely monitoring their effectiveness and revising as needed;
  • Collaborate with various stakeholders, including family members, caregivers, seniors' services, transitional care, acute care, EMS, emergency departments, rehabilitation centers, agencies, landlords, and other professionals to address complex issues and improve service provision;
  • Provide case management coordination, including advocacy, coaching, risk assessments, crisis prevention/intervention, referrals to primary care, financial aid, assisted devices, home and safety assessment resources, food banks/meals-on-wheels, transportation, and social recreational programs;
  • Maintain accurate and detailed client charts and related workload measurement documents according to established policies and procedures;
  • Utilize clinically sound case planning tools, such as the Ontario Common Assessment of Need (OCAN) or the Inter-RAI Community Health Assessment tool, to develop care plans tailored to each client's unique needs and program objectives;

Requirements and Qualifications

  • College Diploma/University degree in social services or a related field; BSW or MSW is an asset;
  • A minimum of three years of experience in seniors' case management and care coordination support;
  • In-depth knowledge of seniors' issues and services;
  • Experience working with clients with age-related mental and/or physical health issues;
  • Excellent verbal and written communication skills;
  • Demonstrated case management and referral skills, with the ability to effectively link clients to supportive services;
  • Self-directed and independent, with experience working effectively within a multi-disciplinary team, including internal and external stakeholders;
  • Proficiency in Microsoft Office, Client Information Systems, and web browsing;
  • Fluency in a second language is a strong asset and preferred;
  • A valid Driver's license and access to a personal vehicle are required;

Benefits and Compensation

We offer a competitive salary range of $48,934.00 per year, commensurate with experience, plus benefits that include vacation time, paid sick days, health benefits, and RRSP contributions. If you are passionate about delivering exceptional client-centered care and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

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