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Client Service Manager

2 months ago


Vancouver, British Columbia, Canada GGB - Global Full time
About the Role

We are seeking a highly skilled Client Service Manager to join our team at GGB - Global. As a key member of our Private Client team, you will be responsible for managing a portfolio of clients, providing exceptional service, and driving business growth.

Key Responsibilities
  • Manage a designated portfolio of clients, building strong relationships and delivering tailored solutions to meet their needs.
  • Design and place coverage for clients, analyzing their risk profiles and recommending the most suitable insurance solutions.
  • Collaborate with internal stakeholders to ensure seamless service delivery and identify opportunities for upselling and cross-selling.
  • Stay up-to-date with industry trends and developments, ensuring you have the latest knowledge and expertise to advise clients effectively.
Requirements
  • 2+ years of experience in Private Client Account Management, preferably in a brokerage environment.
  • Level 2 BC license in good standing.
  • Pursuing or willingness to pursue relevant insurance certifications or education (i.e. CIP, CAIB, CRM, etc).
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Highly organized and able to prioritize tasks effectively, with a keen eye for detail.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is passionate about delivering exceptional service and making a positive impact on our clients' lives.

About Us

GGB - Global is a leading insurance brokerage firm dedicated to providing innovative solutions and exceptional service to our clients. We value diversity, inclusion, and employee well-being, and are committed to creating a positive and supportive work environment.