Client Service Representative

1 month ago


Vancouver, British Columbia, Canada CIBC Full time
About CIBC

We're a relationship-oriented bank that's building a modern banking experience for our clients. We're looking for talented professionals who are passionate about helping people and making a meaningful impact.

Job Summary

We're seeking a Client Service Representative to join our team in a fast-paced Banking Centre. As a Client Service Representative, you'll be the first point of contact for clients, helping them with their day-to-day banking needs and connecting them with the right team members to achieve their financial goals.

Key Responsibilities
  • Client Engagement: Build strong relationships with clients, understand their needs, and provide personalized support to help them manage their accounts and products.
  • Problem Solving: Listen to clients, ask questions, and work collaboratively to resolve issues and find solutions that meet their needs.
  • Leveraging Technology: Stay up-to-date with our mobile banking applications and help clients navigate our digital banking services to better manage their banking needs.
What We Offer

We're committed to creating an inclusive environment where all team members and clients feel valued and empowered. We offer a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, employee share purchase plan, and MomentMakers, our social recognition program.

We're dedicated to helping our team members grow and develop their skills, with initiatives like Purpose Day, a paid day off to invest in their growth and development.

CIBC is committed to accessibility and provides accommodations for team members and clients with disabilities.



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