Communications and Public Affairs Manager

3 weeks ago

Oakville, Ontario, Canada Halton Healthcare Full time
Job Description

As a key member of Halton Healthcare's Communications and Public Affairs team, the Manager, Communications & Public Affairs is responsible for developing and implementing communication strategies to build positive and consistent brand awareness.

The position is responsible for developing, coordinating, and executing communications plans to support the portfolio of Halton Healthcare's programs and services, across all three sites. The position is responsible for providing strategic communications and public affairs advice and expertise to leadership, managing media relations and crisis communications, and ensuring that integrated care at Halton Healthcare, and its strategic priorities, are promoted and amplified with all internal and external stakeholders.

The position is a key advisor to the CEO and senior leadership team, the Communications and Public Affairs Director and the entire Communications & Public Affairs department. The role also works with a diverse, multidisciplinary team of clinicians, allied and enabling staff and leaders.

The manager is a passionate, forward-thinking, people-driven leader who can manage and prioritize competing priorities while leading, motivating and upskilling a high performing team.

Key Responsibilities
  • Work closely with and provide counsel to the CEO and senior leaders, as well as department/program leaders to support multiple initiatives across the entire organization (all three sites and 9 satellite sites).
  • Consult with internal clients and external partners and proactively identify communications opportunities.
  • Develop strategic and operational communications plans to support the effective and efficient execution of communications strategies and provide measurement and evaluation of such plans or campaigns.
  • Produce, edit and approve supporting collateral such as key messages, speaking notes, news releases, FAQs, issues notes, board materials and other similar materials.
  • Proactively identify significant issues posing a potentially negative impact and work with the relevant teams and leaders to develop messaging and positioning statements.
  • Contribute to the development of the corporate communications strategy for both immediate and long-term goals.
  • Identify emerging issues and trends and their impact or opportunity for Halton Healthcare.
  • Provide support to corporate initiatives, events and campaigns as assigned.
  • Contribute to the organization's issues management program and on call program.
  • Build and maintain effective working relationships with various stakeholders including hospital leadership, staff, credentialed staff and external stakeholders such as OHT, political dignitaries and community partners.
  • Lead media training for spokespeople and leaders.
  • Coach, mentor and support the communications team and ensure continuous professional development and adoption of new technologies and best practices.
  • Continually assess, invest in and implement new programs and technology, such as AI, for maximized efficiency and productivity of team.
  • Conduct team performance reviews, ensuring team members are meeting their maximum potential and/or accessing supports to allow them to reach their full potential.
  • Manage materials to ensure they are on brand and explore opportunities to strengthen brand awareness internally and externally through templates, videos, events, and more.
  • Ensure all materials are viewed with a lens of Equity, Diversity and Inclusion (EDI) and support EDI initiatives as required.
  • Support and lead change management communications plans working closely with key organizational partners.

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