Lead Server
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable guest experiences.
About the Role:
We are seeking a highly skilled and experienced Banquet Captain to join our team at Four Seasons Resort & Residences Whistler. As a key member of our Food and Beverage team, you will be responsible for overseeing the smooth operation of banquet functions, ensuring exceptional service standards, and fostering a positive and inclusive work environment.
Key Responsibilities:
- Oversee the setup, service, and breakdown of banquet events, ensuring seamless execution and exceptional guest satisfaction.
- Assist the Food and Beverage Manager in developing and implementing service standards, menus, and event concepts.
- Lead and motivate a team of servers, bartenders, and other support staff to deliver exceptional service and exceed guest expectations.
- Monitor and control event budgets, ensuring efficient use of resources and minimizing waste.
- Collaborate with other departments, including culinary, events, and housekeeping, to ensure seamless execution of events.
- Develop and maintain strong relationships with clients, vendors, and internal stakeholders to ensure repeat business and referrals.
Requirements:
- Minimum 2 years of experience in a lead server or supervisory role in a luxury hotel or restaurant environment.
- Strong knowledge of food and beverage operations, including menu planning, inventory management, and wine knowledge.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and clients.
- Ability to work in a fast-paced environment, with a high level of attention to detail and problem-solving skills.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
- A competitive hourly wage of $22.50.
- A comprehensive benefits package, including extended health coverage, retirement plan, and paid time off.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and inclusive work environment, with a focus on teamwork and collaboration.
- Access to employee discounts and perks, including complimentary meals and hotel stays.
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