Senior Hospitality Manager

14 hours ago


Vancouver, British Columbia, Canada The Vancouver Club Full time
Job Description

We are seeking a highly experienced Senior Hospitality Manager to join our team at The Vancouver Club. In this critical role, you will oversee the day-to-day operations of our food and beverage department, ensuring exceptional service quality and seamless customer experiences.

Key Responsibilities:
  • Staff Management: Train and supervise staff in job duties, sanitation procedures, and customer service standards.
  • Customer Service: Address customer complaints and concerns with professionalism and empathy.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage to optimize inventory levels.
  • Food Preparation: Prepare food order summaries for the chef and estimate ingredient and supplies required for meal preparation.
Requirements:
  • 2 years to less than 3 years of experience in a similar role.
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Strong communication and interpersonal skills.
  • Able to work in a fast-paced environment.
Benefits and Salary:

We offer a competitive salary range of $$$60,000 - $80,000 per annum, depending on experience, plus benefits including dental plan, health care plan, and permanent employment status.



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