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Senior Infrastructure Analyst

2 months ago


Toronto, Ontario, Canada Aurora Cannabis Inc. Full time
About the Role

We are seeking an experienced Senior Infrastructure Analyst to join our IT division at Aurora Cannabis Inc. As a key member of our team, you will play a critical role in designing and deploying a robust infrastructure framework for new and existing technology.

Key Responsibilities
  • Analyze and resolve complex technical issues across desktops, infrastructure, and large business systems.
  • Support the development and optimization of IT infrastructure and internal processes in local and remote environments.
  • Manage, coordinate, and communicate status for incidents and problems from inception to resolution.
  • Participate in annual audits to ensure compliance with regulatory requirements.
  • Assist in the management and maintenance of corporate backup and replication infrastructure, global cloud infrastructure, global network, and VOIP phone system.
  • Monitor and report on network and system performance and bandwidth requirements.
  • Create and maintain detailed documentation for various IT systems, networks, procedures, policies, and standards.
  • Follow documented IT operational processes, including employee journey, technical change management, request management, incident, and problem management.
  • Act as a senior technical resource and escalation point for front-line IT support resources.
  • Contribute to the development of fiscal year operating and capital budgets.
Requirements
  • Post-secondary education in a related field, such as Computer Science.
  • 7-10 years of progressive IT experience working as an infrastructure resource in large enterprise and complex environments.
  • 5 years of experience working with Microsoft Windows servers and administering Microsoft Active Directory in large enterprises.
  • 5 years of experience working with Microsoft Azure and AWS, various storage systems, and projects in large enterprises.
  • Experience with Backup/Restore solutions, such as Commvault.
  • 5 years of experience providing service delivery for enterprise networking and network security infrastructure.
  • 5 years of experience providing first and second-level incident management for enterprise LAN, wireless LAN, WAN, SDWAN, and network security services.
  • Experience using network security tools in an enterprise environment, such as Solarwinds, PRTG, and Netmon.
Preferred Qualifications
  • Experience with Juniper, Fortinet, Aruba.
  • Experience with PowerShell Scripting, SOX/CSOX, GDPR, HIPAA, and PCI-DSS.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply

Submit your resume through our website to be considered for this exciting opportunity.