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Customer Service Team Lead
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. The successful candidate will be responsible for overseeing the daily operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesTeam Leadership: Supervise and manage a...
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. The successful candidate will be responsible for overseeing the daily operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesTeam Leadership: Supervise and manage a...
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Customer Service Team Lead
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Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
2 months ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeJob DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and provide guidance and support to ensure excellent service delivery.Reporting and Analysis: Prepare and analyze reports to identify trends and...
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Customer Service Team Lead
1 month ago
Victoria, British Columbia, Canada Meqani Developers Full timeJob DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and provide guidance and support to ensure excellent service delivery.Reporting and Analysis: Prepare and analyze reports to identify trends and...
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Customer Service Team Lead
2 months ago
Victoria, British Columbia, Canada Meqani Developers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and Supervision: Supervise a team of customer service representatives and...
Customer Service Team Lead
2 months ago
We are seeking a highly skilled Customer Service Supervisor to join our team at Meqani Developers. As a key member of our customer-facing team, you will be responsible for ensuring that our customers receive exceptional service and support.
Key Responsibilities- Leadership and Supervision
- Supervise a team of customer service representatives to ensure they are meeting performance expectations.
- Provide guidance and coaching to team members to improve their skills and knowledge.
- Customer Service
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our products and services.
- Reporting and Analysis
- Prepare and analyze reports to identify trends and areas for improvement.
- Use data to inform decisions and drive business growth.
- Process Improvement
- Identify opportunities to improve customer service processes and implement changes.
- Collaborate with cross-functional teams to implement process improvements.
- Education
- Secondary (high) school graduation certificate
- Experience
- 7 months to less than 1 year
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Personal Qualities
- Excellent oral communication
- Reliability
- Team player
