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Patient Registration Clerk Preadmission Facility Specialist
2 months ago
Key Responsibilities:
- Pre-register patients for inpatient and outpatient visits, ensuring accurate and timely processing of patient information.
- Collect and verify patient demographic and insurance data, as well as payment for services where applicable.
- Respond to patient and visitor inquiries in a professional and courteous manner.
- Manage incoming calls and forward them to the appropriate personnel as needed.
- Collaborate with patients, hospital staff, and external customers to provide excellent customer service.
- Assist with various tasks in the Admitting and registration areas as required.
Requirements:
- Minimum 40wpm typing speed required.
- Previous data entry experience is essential.
- Excellent communication, interpersonal, and organizational skills are necessary.
- Ability to prioritize tasks, problem-solve, and maintain attention to detail in a fast-paced environment.
- Proven ability to interact with others in a cooperative, facilitative, and professional manner at all times.
- Strong punctuality and attendance record is expected.
- Familiarity with medical terminology is required.
- Previous experience in a hospital Admitting or registration department is an asset.
- Demonstrated commitment to the mission and values of St. Michael's Hospital is essential.
Work Schedule:
8 hour shifts, Monday to Friday; and/or
