Senior Manager, RMO – Documentation Writer and Governance Expert

4 weeks ago

Vancouver, British Columbia, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the Opportunity?

The Royal Bank of Canada is seeking a highly skilled Senior Manager, RMO – Documentation Writer and Governance to provide support to the Cyber Operations (CO) teams internationally. This role requires strong technical writing experience and expertise to partner closely with stakeholders and assist in the creation of Process and Procedure documentation and deliver compliance risk reporting to all of GCS.

What will you do?

  • Lead and support a service to document process and procedure across Cyber Operations
  • Drive results and hold stakeholders accountable to complete Risk Controls create and review
  • Provide advisory services to documentation and risk controls
  • Support teams throughout the lifecycle of their technical controls.
  • Create and provide risk governance reporting to GCS.
  • Identify ongoing process improvements, operational gaps, and potential risk remediation steps.

What do you need to succeed?

Must Have:

  • University/College graduate or equivalent.
  • Expertise in technical documentation such as- process/procedure documentation
  • Excellent written and verbal communication skills.
  • Strong stakeholder and relationship management skills.
  • Keen attention to detail with an aptitude for problem-solving, challenging the status quo, and thinking outside the box.
  • Effective time management and organization skills with the ability to multi-task and flexibly adapt to changing priorities.
  • Strong technical writing skills with the ability to distill complex technical details into concise, consumable language.
  • Passionate about IT Risk Management.

Nice to Have:

  • Professional designation or certification such as Certified Technical Writer.
  • Strong experience responding to and/or participating in regulatory requests and exams.
  • Institutional knowledge and familiarity with RBC policies and standards.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

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