Technical Writer Specialist

4 weeks ago


Vancouver, British Columbia, Canada SAP Full time

Empowering Innovation through Documentation

SAP is seeking a skilled Technical Writer to join our team and contribute to the creation of high-quality documentation and user assistance assets. As a key member of our cross-functional team, you will play a crucial role in delivering exceptional user experiences through clear and concise documentation.

Key Responsibilities

  • Collaborate with cross-functional teams to create release notes, online help, and setup and user guides.
  • Develop and implement best practices for technical writing, ensuring consistency, clarity, and accuracy in all documentation.
  • Review and edit technical documents to ensure they meet high standards of quality and are user-friendly.
  • Support the User Assistance Manager in planning and prioritizing documentation projects, ensuring deadlines are met.
  • Stay up to date with industry trends and best practices in technical writing, and contribute to the continuous improvement of our documentation processes.
  • Coordinate with translation teams to ensure accurate and effective translations for international audiences.
  • Contribute to a collaborative and positive work environment, fostering creativity and innovation.

Requirements

  • Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
  • Proven experience as a technical writer, with a minimum of 3+ years of experience.
  • Strong knowledge of technical writing principles, style guides, and documentation standards.
  • Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
  • Proficiency in using tools such as Oxygen, Jira, and GitHub.
  • Familiarity with software development methodologies and technical concepts.
  • Strong analytical and problem-solving abilities.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.


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