Technical Writer Specialist
4 weeks ago
Empowering Innovation through Documentation
SAP is seeking a skilled Technical Writer to join our team and contribute to the creation of high-quality documentation and user assistance assets. As a key member of our cross-functional team, you will play a crucial role in delivering exceptional user experiences through clear and concise documentation.
Key Responsibilities
- Collaborate with cross-functional teams to create release notes, online help, and setup and user guides.
- Develop and implement best practices for technical writing, ensuring consistency, clarity, and accuracy in all documentation.
- Review and edit technical documents to ensure they meet high standards of quality and are user-friendly.
- Support the User Assistance Manager in planning and prioritizing documentation projects, ensuring deadlines are met.
- Stay up to date with industry trends and best practices in technical writing, and contribute to the continuous improvement of our documentation processes.
- Coordinate with translation teams to ensure accurate and effective translations for international audiences.
- Contribute to a collaborative and positive work environment, fostering creativity and innovation.
Requirements
- Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
- Proven experience as a technical writer, with a minimum of 3+ years of experience.
- Strong knowledge of technical writing principles, style guides, and documentation standards.
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
- Proficiency in using tools such as Oxygen, Jira, and GitHub.
- Familiarity with software development methodologies and technical concepts.
- Strong analytical and problem-solving abilities.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
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