Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining a positive work environment.
Estimated Salary$60,000 - $80,000 per year, depending on experience.
ResponsibilitiesThe ideal candidate will have excellent communication and leadership skills, with the ability to motivate and direct staff to achieve sales and customer satisfaction goals. You will also be responsible for:
- Managing restaurant operations, including inventory control, scheduling, and staff supervision;
- Ensuring compliance with company policies and procedures;
- Providing exceptional customer service and resolving customer complaints in a professional manner;
- Maintaining a clean and safe working environment;
- Collaborating with other departments to achieve business objectives;
- Identifying opportunities for growth and implementing initiatives to improve sales and customer satisfaction.
To be successful in this role, you will need:
- A minimum of 2 years of experience in a fast-paced food service environment;
- Excellent leadership and communication skills;
- Ability to work flexible hours, including evenings and weekends;
- Strong problem-solving and analytical skills;
- Knowledge of inventory management and control systems;
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Restaurant Operations Manager with Tim Hortons, you can expect:
- A competitive salary and benefits package;
- Ongoing training and development opportunities;
- A supportive and inclusive work environment;
- A chance to work with a leading brand in the quick service industry;
- Opportunities for career advancement and growth.
Tim Hortons is committed to creating an inclusive and diverse work environment that welcomes and values employees from all backgrounds and perspectives. We encourage applications from qualified candidates who self-identify as belonging to one or more of the following groups: persons with disabilities, newcomers and refugees, youths, veterans, indigenous people, and visible minorities.
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