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Client Care Specialist

2 months ago

Ottawa, Ontario, Canada Accoravillage Full time
About the Role

We are seeking a highly skilled Client Care Representative to join our team at Equitable. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent client service through phone, email, and other communication channels
  • Answer client inquiries and resolve issues related to life and critical illness insurance products
  • Work closely with internal teams to resolve client issues and improve overall client experience
  • Develop and maintain in-depth knowledge of our insurance products and services
  • Collaborate with colleagues to achieve team goals and objectives
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health, dental, and vision coverage
  • A generous paid time off policy
  • Access to exclusive employee perks and discounts
Requirements
  • Previous experience in a client-facing role, preferably in the insurance industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications
What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our careers site.