Senior Operations Leadership Position

1 week ago


Markham, Ontario, Canada Lifetimes Living Inc. Full time

**About Lifetimes Living Inc.**

We are a leading provider of senior living services in Ontario, Canada, with a strong commitment to excellence and compassion. Our mission is to provide high-quality care and support to our residents, while also fostering a culture of teamwork and collaboration among our staff.

**Job Summary**

We are seeking an experienced Regional Director of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of multiple retirement communities in your region, ensuring exceptional care and high standards across all our residences.

**Key Responsibilities:**

  • Operational Leadership: Oversee daily operations of communities, upholding LLI's high standards.
  • Strategic Support: Guide communities in developing and executing business plans, budgets, and marketing strategies.
  • Employee Relations: Partner with VP of Operations on labor matters, assist with collective agreements, and provide guidance to General Managers.
  • Community Engagement: Represent LLI on external committees to align our services with broader healthcare initiatives.
  • Financial Oversight: Collaborate with finance and clinical teams to monitor budgets and ensure financial performance aligns with organizational goals.
  • Risk Management: Proactively identify and mitigate potential risks with senior staff, ensuring legal and regulatory requirements are met.

**Requirements:

● Post-secondary education in a related field.

● 7-10 years of leadership experience in senior living, hotel, or hospitality, with multi-site operational experience.

● Strong operational expertise and financial management skills.

● Deep understanding of regulatory compliance, labour relations, and collective agreement negotiations.

● Excellent written and verbal communication skills, empathetic leader, and strategic problem-solver.

**What We Offer:**

● Competitive Compensation: Estimated annual salary $120,000 - $180,000 based on experience, including base pay and short-term/long-term incentive plans.

● Extensive Benefits Plan: Medical coverage, health benefits, Employee Assistance Program (EAP), and RRSP matching program.

● Career Growth: Clear pathways for advancement within the organization.

● Comprehensive Onboarding: Extensive training and onboarding to ensure your success in the role.



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