Hotel Operations Manager Position

2 weeks ago


Terrace, Canada Akma Holdings Incorporated Full time
Overview

Akma Holdings Incorporated seeks an experienced Hotel Assistant Manager to oversee daily operations and drive business growth. This is a permanent role, requiring 30-40 hours of work per week.

Estimated Salary Range

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience.

Job Description

The successful candidate will be responsible for:

  • Policies and Procedures: Develop and implement effective policies and procedures to ensure smooth hotel operations.
  • Staff Supervision: Lead and motivate a team of staff to achieve exceptional customer service standards.
  • Performance Reviews: Conduct regular performance reviews to identify areas for improvement and provide coaching.
  • Negotiations: Negotiate with suppliers to secure the best deals for materials and supplies.
  • Budgeting: Prepare and manage budgets to monitor revenues and expenses.
  • Maintenance: Oversee maintenance activities to ensure the hotel remains in good condition.
  • Policies Enforcement: Ensure all staff adhere to company policies and procedures.
  • Customer Service: Address customer complaints and concerns promptly and professionally.
  • Client Assistance: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Education: A secondary (high) school graduation certificate is required.
  • Experience: At least 2 years of experience in a similar role.
  • Computer Skills: Proficient in MS Office, including Word, Excel, and Windows.
Benefits

Akma Holdings Incorporated offers a comprehensive benefits package, including relocation costs covered by the employer.

Work Conditions and Physical Capabilities

This role requires working in a fast-paced environment, often under pressure. You must have excellent attention to detail and be able to work well in a team.



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