Restaurant Operations Assistant
4 weeks ago
Job Title: Restaurant Operations Assistant
Job Summary: We are seeking a highly skilled Restaurant Operations Assistant to join our team at BURGER KING RESTAURANTS. As a key member of our operations team, you will be responsible for supporting the restaurant manager in maintaining high standards of customer service, food quality, and store appearance.
Key Responsibilities:
- Assist the restaurant manager in overseeing daily operations, including customer service, food preparation, and inventory management.
- Conduct performance reviews and provide feedback to team members to ensure they are meeting performance expectations.
- Organize and maintain inventory, including ordering supplies and managing stock levels.
- Ensure health and safety regulations are followed, including maintaining a clean and safe work environment.
- Address customer complaints and concerns in a professional and courteous manner.
- Provide excellent customer service, including responding to customer inquiries and resolving issues in a timely manner.
- Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements:
- 2 years to less than 3 years of experience in a restaurant or food service environment.
- Secondary (high) school graduation certificate.
- Food service manager certification, Occupational Health and Safety Certificate, Safe Food Handling certificate, and Food Safety Certificate.
- Valid driver's licence and own transportation.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
- A competitive salary and benefits package, including health care plan and paid time off.
- Opportunities for professional development and advancement within the company.
- A dynamic and supportive work environment, with a team-oriented culture.
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