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Business Intelligence Manager

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
Job Title: Business Intelligence Manager

Scotiabank is seeking a highly skilled Business Intelligence Manager to join our team in Toronto, Canada. As a Business Intelligence Manager, you will be responsible for designing, developing, and implementing data solutions for the Central America and Caribbean region.

Key Responsibilities:
  • Develop and implement dynamic reports aligned with the self-service strategy, using visualization tools such as Power BI and Tableau.
  • Provide recurring reporting, ad-hoc, and on-demand related to customers and products, including low-cost deposits, certificates, retail loans, commercial loans, and credit cards.
  • Help the business leverage data to identify opportunities for improvement, detect trends, recognize potential issues, and offer solutions to improve efficiency, increase productivity, and generate profit.
  • Develop, optimize, and implement data models according to business needs, for proper data management and reporting implementation, complying with regulations established by IT Toronto, PIA Data Office, and Global Analytics.
  • Provide metrics and visibility related to customers and the use of physical and electronic service channels, including branches, Internet Banking, ATM, POS, Alternate Paying channels, ACH, LBTR, international transfers, etc.
  • Lead a customer-centric culture for the entire team to deepen customer relationships and leverage the Bank's extensive relationships, systems, and knowledge.
  • Ensure the levels of satisfaction of internal customers in relation to the requirements received, including delivery time, quality of information, SLA, etc.
  • Understand the Bank's risk culture and how risk appetite should be considered in day-to-day activities and decisions.
Requirements:
  • Engineering/Bachelor's degree in Computer Science, Data Science, or related areas.
  • + 2 years of experience in the financial sector.
  • + 3 years of experience with SQL, Oracle, SAS, solutions including implementation, setup, configuration, troubleshooting, tuning, and infrastructure.
  • + 3 years of experience with data analysis and visualization tools, including Power BI, Tableau, Qlik.
  • Advanced knowledge in using scripting and automation languages, including Python, R, Visual Basic, C#, JavaScript.
  • Intermediate knowledge of use of productivity tools, including JIRA/Confluence/Bitbucket.
  • Advanced knowledge on Management of spreadsheets and desktop database, including Excel, MS Access, SQLite.
  • Strong written and verbal communication skills.
  • Must be Fully bilingual.
What We Offer:

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are, and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.