Customer Service Representative
3 weeks ago
Company Overview
At IMAGINE CANNABIS, we strive to provide our customers with an exceptional experience by offering a wide range of high-quality cannabis products and knowledgeable staff.
Salary
We offer a competitive wage of $18.50 per hour, with the potential for additional income through tips.
Job Description
This role involves assisting store managers in achieving daily sales objectives, overseeing cash functions, and promoting a positive work environment and team morale.
Key Responsibilities
- Assist store managers in reaching all store objectives on a daily basis
- Oversee all cash functions and perform opening and closing procedures
- Monitor and encourage team members to meet company service standards
- Solve customer concerns and escalations proactively
- Train new team members
- Cultivate and retain customer base through exemplary customer service
Requirements and Qualifications
- Pre-employment Criminal Record Check
- CannSell or Selling it Right Standard Certificate
- Ability to develop a positive understanding of cannabis
- 2+ years of experience in retail or hospitality with extensive customer-facing interaction
Benefits
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Schedule
We require flexible availability, including days, evenings, and weekends, with varying shifts and rotating days off.
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