Customer Service Representative with Insurance Expertise
2 days ago
Job Overview
">We are seeking a highly skilled Customer Service Representative to join our team at Empire Life. In this role, you will be responsible for delivering exceptional customer service and providing support to our clients.
">About the Role
">This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Customer Service Representative, you will be the primary point of contact for our clients, responding to their inquiries and resolving issues in a timely and professional manner.
">Key Responsibilities
">- ">
- Provide personalized support to clients through various channels, including phone, email, and online platforms">
- Respond to client inquiries and resolve issues in a timely and professional manner">
- Work collaboratively with internal stakeholders to ensure seamless delivery of services">
- Develop and maintain strong relationships with clients to drive retention and growth">
- Stay up-to-date on product knowledge and industry developments to provide expert advice and guidance">
Requirements
">- ">
- Bilingualism in French and English is an asset">
- Highly coachable attitude and ability to work well in a team environment">
- Excellent communication and interpersonal skills">
- Ability to work in a fast-paced environment and prioritize multiple tasks">
- College or university education required">
- Previous experience in a customer-facing role preferred">
What We Offer
">- ">
- Competitive salary: $62,000 - $72,000 per year">
- A comprehensive benefits package, including life insurance, disability, health, and dental coverage">
- A generous health account and flexible work arrangements">
- Four weeks annual vacation from hire date">
- A defined contribution pension plan with employer matching">
- Ongoing training and development opportunities">
- A dynamic and supportive work environment">
Why Choose Empire Life?
">We are proud to be an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment. We welcome applicants from all backgrounds and experiences, and encourage those who don't believe they meet each unique qualification outlined to apply.
">Empire Life is a leader in the insurance industry, dedicated to making insurance, investments, and benefits simple, fast, and easy for our customers. Join our team and become part of a company that values excellence, integrity, and innovation.
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