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Customer Service Representative
1 month ago
Company Description
At Distinct Vancouver, we specialize in creating impactful direct marketing solutions through Pop-Up Events, Street Activations, Retail Experiences, and Campus Engagements. Our mission is to deliver immersive experiences that amplify brand awareness, expand market share, and drive revenue growth through innovative strategies tailored to each client.
Role Description
Distinct Vancouver is seeking a full-time, on-site Customer Service Representative in Vancouver, BC. In this role, you will play a vital part in ensuring outstanding customer support, enhancing customer satisfaction, and contributing to the success of our events through effective communication, problem-solving, and building positive customer relationships.
Key Responsibilities:
- Provide exceptional customer service and support at events to ensure client and customer satisfaction.
- Represent brands professionally and effectively during activations, promotions, and engagements.
- Assist in planning, organizing, and executing marketing campaigns and activities.
- Foster enthusiasm and engagement during events to create memorable experiences for customers.
- Solve customer inquiries efficiently while maintaining a positive, friendly demeanour.
Requirements:
- Prior experience in customer service, marketing, retail, or brand representation is an asset but not mandatory.
- Exceptional communication skills with a friendly and approachable attitude.
- Ability to inspire enthusiasm and actively engage customers at events.
- Creative mindset to develop innovative ideas for event activities and marketing campaigns.
- A strong commitment to making a positive impact within the community.
Why Join Distinct Vancouver?
- Play a role in creating meaningful connections and experiences within the community.
- Access a competitive bonus structure designed to reward your success.
- Join a supportive, collaborative, and inclusive team environment.
- Gain opportunities for professional development, training, and long-term career growth.
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