Customer Service Representative

2 weeks ago


Vancouver, British Columbia, Canada Hudson's Bay Company Full time

Hudson's Bay Company is an equal opportunity employer that celebrates diversity and inclusion. We are seeking a talented Customer Service Representative to join our team as a Seasonal Stock Associate.

About Us

We are a leading retailer with a rich history of providing exceptional customer service. Our stores offer a wide range of products, including clothing, home goods, and more. As a Seasonal Stock Associate, you will play a critical role in ensuring our customers have an excellent shopping experience.

Job Summary

The Seasonal Stock Associate represents the ideals of service and quality to our customers. This role is responsible for back-of-house operations, but must always be ready to support in-store service and ensure a positive customer experience. Key responsibilities include:

  • Unloading and sorting truck merchandise
  • Sensor/prepping merchandise for the sales floor
  • MERCHANDISING goods onto the sales floor
  • Marking down merchandise and processing returns-to-vendor (RTVs)
  • Replenishing register supplies
  • Making customers feel welcome
  • Performing tasks while supporting in-store service experience
  • Completing sales transactions on the register to assist customers as needed

Requirements

To be successful in this role, you will need:

  • Experience in a service/selling industry (an asset)
  • A strong ability to dissect, analyze, and solve complex problems in a timely manner
  • An elevated level of customer service
  • Strong problem-solving skills, analytical and creative thinking, and a proactive solution-oriented approach

Benefits

Hudson's Bay Company offers a comprehensive benefits package, including:

  • A competitive salary ($17.40/hour) commensurate with local collective bargaining agreements where applicable
  • A generous associate discount of up to 40% off top brands
  • A 'Living Well' program and more

What to Expect

As a Seasonal Stock Associate, you can expect to work in a fast-paced environment with a dynamic team. You will have the opportunity to develop your skills and knowledge, and contribute to the success of our company.

Hudson's Bay Company is committed to providing a barrier-free, inclusive, and accessible workplace. If you require accommodations throughout the recruitment process, please let us know.



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