Banking Professional

4 weeks ago


MontJoli, Canada National Bank Full time
Job Summary: We are seeking a Banking Professional to join our team at National Bank. As a Banking Professional, you will be responsible for providing exceptional customer service and financial guidance to our clients.

Key Responsibilities:

* Greet clients and answer questions
* Help clients use our banking applications and ABMs
* Listen to clients' needs and resolve situations that may be complex
* Give advice and offer transaction solutions for Personal Banking clients
* Demonstrate the ability to build lasting business relationships
* Ensure client satisfaction and engagement
* Refer clients to specialist colleagues for their specific needs
* Ensure adherence to compliance and risk management rules

Our Team:

You will work with a team of experts specialized in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love.

What We Offer:

* Competitive compensation
* Flexible benefits to promote your wellbeing and that of your family
* Opportunities to get involved in community initiatives
* A dynamic work environment and cutting-edge collaboration tools
* Regular feedback and ongoing communication

Requirements:

* Customer service experience, inclusive attitude, and openness to diversity
* Positive attitude and empathy for clients
* Interest in technology and skilled in sharing knowledge
* Ability to adapt to different situations

Languages: French
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