Banking Professional

1 month ago

MontJoli, Canada National Bank Full time
About the Role

As a Banking Advisor at National Bank, you will have the opportunity to work in a dynamic and varied role that allows you to live your ambitions and make a positive impact on the lives of your clients and colleagues.

Key Responsibilities
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs, ensuring they have a seamless experience.
  • Listen actively to clients' needs and resolve complex situations with ease.
  • Provide advice and offer transaction solutions for Personal Banking clients, building lasting relationships.
  • Ensure client satisfaction and engagement through excellent customer service.
  • Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible support.
  • Adhere to compliance and risk management rules, maintaining a high level of professionalism.
About the Team

Our branch is open one evening per week, offering a flexible schedule that suits your needs. You will work with a team of experts specialized in investment, credit, mortgage financing, and more. We value passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.

Career Opportunities

After gaining experience in your role as a Banking Advisor, you will have many options available to you. You could advance in the same role, get promoted, or move to another region or branch. We offer many career opportunities and encourage internal mobility, providing personalized training content and on-the-job learning to help you master your role.

Prerequisites
  • Customer service experience, an inclusive attitude, and openness to diversity.
  • A positive attitude and empathy for clients.
  • An interest in technology and the ability to share knowledge.
  • The ability to adapt to different situations.
Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These include a health and wellness program, flexible group insurance, a generous pension plan, an Employee Share Ownership Plan, an Employee and Family Assistance Program, preferential banking services, opportunities to get involved in community initiatives, a telemedicine service, and a virtual sleep clinic.

About Us

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

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