Delivery Network Strategist

5 days ago


Montreal, Quebec, Canada Intelcom | Dragonfly Full time
Job Overview

At Intelcom | Dragonfly, we are seeking an experienced Delivery Network Strategist to join our team. As a key member of our organization, you will be responsible for designing, implementing, and managing the Pick-Up and Drop-Off (PUDO) service strategy.

Key Responsibilities
  • Develop and implement a comprehensive vision and roadmap for the PUDO network, enhancing the customer experience and optimizing the logistics infrastructure.
  • Serve as the primary point of contact for stakeholders, ensuring alignment on priorities and goals, and building strong relationships with external logistics partners and retailers.
Product Development Expertise
  • Translate business requirements into detailed product specifications and user stories, prioritizing and managing the product backlog in collaboration with tech teams.
  • Oversee the development process to ensure timely delivery of features, coordinating product launches, including training for internal teams and creating promotional materials.
Data-Driven Decision Making
  • Analyze usage metrics, operational efficiency, and performance data to identify opportunities for improvement, monitoring KPIs like customer satisfaction, network reliability, and service adoption rates.
Requirements
  • 8+ years of experience in product management or a related field, with expertise in Agile/Scrum methodologies.
  • Strong knowledge of logistics and supply chain management, including warehousing, transportation, and last-mile delivery.
  • Excellent communication and stakeholder management abilities, proficiency in product management tools like JIRA, Trello, or Aha.
Salary Information

The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience.

Benefits and Perks

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.



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