Hotel Operations Manager

4 weeks ago

Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time
Hotel Front Office Manager Job Description

We are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and enforce policies and procedures to ensure efficient and effective front office operations.
  • Recruit and Hire Staff: Recruit, hire, and train a team of front office staff to provide exceptional customer service.
  • Supervise and Train Staff: Supervise and train front office staff to ensure they have the skills and knowledge to provide excellent customer service.
  • Conduct Performance Reviews: Conduct regular performance reviews to ensure staff are meeting expectations and provide feedback for improvement.
  • Negotiate with Suppliers: Negotiate with suppliers to secure the best rates for materials and supplies.
  • Conduct Training Sessions: Conduct training sessions for staff on new policies, procedures, and products.
  • Negotiate with Clients: Negotiate with clients to secure bookings and ensure customer satisfaction.
  • Perform Front Desk Duties: Perform front desk duties, including checking in and out guests, handling customer complaints, and resolving issues.
  • Prepare Budgets and Monitor Revenues: Prepare budgets and monitor revenues and expenses to ensure the front office is operating efficiently.
  • Prepare Marketing Plans: Prepare marketing plans to drive business growth and increase customer engagement.
  • Implement Marketing Activities: Implement marketing activities, including social media campaigns and promotions.
  • Arrange for Maintenance: Arrange for maintenance activities to ensure the hotel's facilities are well-maintained.
  • Enforce Policies and Procedures: Enforce policies and procedures to ensure compliance and consistency.
  • Address Customer Complaints: Address customer complaints and resolve issues in a timely and professional manner.
  • Assist Clients/Guests: Assist clients/guests with special needs and provide exceptional customer service.
  • Develop Business Plans: Develop business plans to drive growth and increase customer engagement.
  • Establish Work Schedules: Establish work schedules to ensure adequate staffing and coverage.
  • Manage Events: Manage events, including weddings, conferences, and other functions.
  • Organize Inventory: Organize and maintain inventory to ensure efficient operations.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 3 years to less than 5 years.
  • Language: English.
  • Work Hours: 40 hours per week.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Hotel Front Office Manager looking for a new challenge, please submit your application.

  • Hotel Operations Manager

    5 days ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Operations Manager Job DescriptionWe are seeking a highly skilled Hotel Operations Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our facilities are well-maintained.Key...

  • Hotel Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Operations ManagerWe are seeking a highly skilled Hotel Operations Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Develop and implement policies...

  • Hotel Operations Manager

    2 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office ManagerAt ALL STARS MOTOR INN, we are seeking a highly skilled and experienced Hotel Front Office Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of the front office, ensuring that all guests receive exceptional service and that the hotel runs smoothly and efficiently.Key...

  • Hotel Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Job Title: Hotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN.Job Summary:The Hotel Front Office Manager will be responsible for the overall management of the front office operations, including guest services, reservations, and front desk duties. This is a key...

  • Hotel Operations Manager

    2 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office ManagerAt ALL STARS MOTOR INN, we are seeking a highly skilled and experienced Hotel Front Office Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of the front office, ensuring that all guests receive exceptional service and that the hotel runs smoothly and efficiently.Key...

  • Night Operations Manager

    1 month ago

    Burnaby, British Columbia, Canada Executive Hotel Vancouver Airport Full time

    Job Title: Nighttime Hotel Operations ManagerWe are seeking a highly skilled and experienced Nighttime Hotel Operations Manager to join our team at Executive Hotel Vancouver Airport.Job Summary:The Nighttime Hotel Operations Manager is responsible for overseeing the smooth operation of the hotel during nighttime hours. This includes coordinating activities...

  • Night Operations Manager

    1 month ago

    Burnaby, British Columbia, Canada Executive Hotel Vancouver Airport Full time

    Job Title: Nighttime Hotel Operations ManagerWe are seeking a highly skilled and experienced Nighttime Hotel Operations Manager to join our team at Executive Hotel Vancouver Airport.Job Summary:The Nighttime Hotel Operations Manager is responsible for overseeing the smooth operation of the hotel during nighttime hours. This includes coordinating activities...

  • Hotel Operations Manager

    4 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...

  • Hotel Operations Manager

    4 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...

  • Night Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Executive Hotel Vancouver Airport Full time

    Job Title: Nighttime Hotel Operations ManagerWe are seeking a highly skilled and experienced Nighttime Hotel Operations Manager to join our team at Executive Hotel Vancouver Airport.Job Summary:The Nighttime Hotel Operations Manager is responsible for overseeing the day-to-day operations of the hotel during nighttime hours. This includes coordinating...

  • Night Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Executive Hotel Vancouver Airport Full time

    Job Title: Nighttime Hotel Operations ManagerWe are seeking a highly skilled and experienced Nighttime Hotel Operations Manager to join our team at Executive Hotel Vancouver Airport.Job Summary:The Nighttime Hotel Operations Manager is responsible for overseeing the day-to-day operations of the hotel during nighttime hours. This includes coordinating...

  • Night Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Executive Hotel Vancouver Airport Full time

    Job Title: Nighttime Hotel Operations ManagerWe are seeking a highly skilled and experienced Nighttime Hotel Operations Manager to join our team at Executive Hotel Vancouver Airport.Job Summary:The Nighttime Hotel Operations Manager is responsible for overseeing the day-to-day operations of the hotel during nighttime hours. This includes coordinating...

  • Night Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Executive Hotel Vancouver Airport Full time

    Job Title: Nighttime Hotel Operations ManagerWe are seeking a highly skilled and experienced Nighttime Hotel Operations Manager to join our team at Executive Hotel Vancouver Airport.Job Summary:The Nighttime Hotel Operations Manager is responsible for overseeing the day-to-day operations of the hotel during nighttime hours. This includes coordinating...

  • Hotel Operations Manager

    4 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...

  • Hotel Operations Manager

    4 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...

  • Hotel Operations Manager

    1 month ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...

  • Hotel Operations Manager

    1 month ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...

  • Restaurant Operations Manager Position

    2 days ago

    Burnaby, British Columbia, Canada Executive Inn Hotel Full time

    Restaurant Operations Manager RoleWe are seeking an experienced Restaurant Operations Manager to oversee the daily functions of our restaurant at Executive Inn Hotel. This individual will be responsible for staff management, customer service, and ensuring the restaurant operates efficiently and effectively.Key Responsibilities:Manage restaurant staff,...

  • Hotel Operations Manager

    3 weeks ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    We are seeking a highly skilled Hotel Operations Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Develop and implement policies and procedures for daily...

  • Hotel Operations Manager

    1 month ago

    Burnaby, British Columbia, Canada ALL STARS MOTOR INN Full time

    Hotel Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front office, ensuring exceptional customer service, and driving business growth.Key...