Service Department Operations Manager

6 days ago


Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Department Operations Manager to join our team at Transcona Roofing Ltd. This role is responsible for the organization of the Service Department, ensuring seamless execution of service operations, and providing exceptional customer service.

About the Role

The Service Department Operations Manager will oversee the entire service operation, including scheduling, invoicing, client communications, and staff management. They will work closely with the Service Manager to schedule work orders and assign crews based on duration, type of work, and crew experience. Additionally, they will ensure compliance with all clients/contracts, manage emergency service calls, and maintain accurate records.

Key Responsibilities
  • Manage client communications from inquiry to job completion, ensuring customer satisfaction
  • Review and approve weekly payroll upload, including overtime, and ensure accurate coding of labor and materials for accounting purposes
  • Lead weekly Service department meetings and collaborate with the Service Department Team to address issues and implement standard operating procedures
  • Ensure required information for work orders is created, including quality assurance on labor budget, material list, and scope description
Requirements

To be successful in this role, you must have:

  • Customer Service experience (essential)
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) (essential)
  • Software knowledge (FCS, ProContractor, Workmax, DataForma, SiteDocs, OneDrive, Teams, MS Office)
  • Effective interpersonal and building collaborative relationship skills
  • Planning, Organizing, and follow-up skills
  • Time-management and ability to prioritize
Estimated Salary Range

$65,000 - $85,000 per year, depending on experience



  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    Job SummaryWe are seeking a highly organized and experienced Service Department Operations Manager to join our team at Transcona Roofing Ltd.Key Responsibilities:Manage the organization of the Service Department, ensuring seamless execution of service work orders.Collaborate with the Service Manager to schedule work orders and assign tasks to crews based on...


  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    Job DescriptionThe Linchpin Co. is a people operations group offering custom recruitment and training services, working closely with Transcona Roofing Ltd.About UsWe are a full-service roofing and waterproofing contractor dedicated to building long-term relationships with our customers through the installation, repair, & maintenance of industrial, commercial...


  • Winnipeg, Manitoba, Canada Real Canadian Superstore Full time

    Key Responsibilities:Oversee daily operations of the deli department within the store.Ensure the deli department meets or exceeds sales and profitability goals.Train and develop associates in customer service, product knowledge, and merchandising.Ensure merchandise is stocked, displayed, and priced appropriately.Monitor inventory levels and coordinate with...


  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    Job Description:We are seeking a highly organized and detail-oriented Service Department Coordinator to join our team at Transcona Roofing Ltd. This role is responsible for coordinating the day-to-day activities of the Service Department, ensuring seamless execution of projects from start to finish.About Us:Established in 1959, Transcona Roofing Ltd. is a...


  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    Job SummaryWe are seeking an experienced Service Operations Manager to join our team at Transcona Roofing Ltd. The successful candidate will be responsible for the organization and management of the Service Department, ensuring seamless delivery of services to our clients.


  • Winnipeg, Manitoba, Canada ETAC service & supply inc Full time

    About ETAC Service & Supply Inc.ETAC Service & Supply Inc. is a reputable organization that seeks an experienced Maintenance Operations Manager to oversee the administration of contracts, development of schedules, and direction of maintenance and repair operations.Salary Information:The estimated annual salary for this position is $85,000 - $110,000,...


  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    Job SummaryThe Linchpin Co. is a people operations group offering custom recruitment and training services. We are a full-service roofing and waterproofing contractor dedicated to building long-term relationships with our customers through the installation, repair, & maintenance of industrial, commercial & institutional buildings.We are seeking an...


  • Winnipeg, Manitoba, Canada ETAC service & supply inc Full time

    Job SummaryWe are seeking a highly skilled Facilities Operations Manager to oversee the daily operations of our facilities, ensuring seamless and efficient management of all aspects related to maintenance, administration, and customer satisfaction.About ETAC Service & Supply Inc.ETAC Service & Supply Inc. is a leading provider of services and supplies,...


  • Winnipeg, Manitoba, Canada The 401 Group of Companies Full time

    Unlock a better life in North Bay, where serene lakes and rivers meet opportunities at The 401 Group of Companies.We're seeking an exceptional Service Operations Manager to lead our Automotive Service department. This is a chance to leave the city behind and experience a unique blend of natural beauty and professional growth.As a key member of our team,...


  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    The Transcona Roofing Ltd. is a full-service roofing and waterproofing contractor dedicated to building long-term relationships with our customers through the installation, repair, & maintenance of industrial, commercial & institutional buildings.We are seeking a highly skilled Client Service Operations Manager to join our team.Job DescriptionEnsure required...


  • Winnipeg, Manitoba, Canada ETAC service & supply inc Full time

    About the RoleWe are seeking an experienced Senior Operations Manager to oversee the daily operations of our facility. This is a permanent, 35-hour per week position.Key ResponsibilitiesAdminister contracts for the provision of supplies and services, ensuring timely delivery and cost-effectiveness.Develop and implement schedules and procedures for safety...


  • Winnipeg, Manitoba, Canada Kirkfield A&W Full time

    Kirkfield A&W is seeking a Food Service Operations Manager to oversee the daily operations of our food service department.As a Food Service Operations Manager, you will be responsible for ensuring that all food and beverage service meets our high standards of quality and safety.Key responsibilities include:Establishing methods to meet work...


  • Winnipeg, Manitoba, Canada Transcona Roofing Ltd. Full time

    About Transcona Roofing Ltd.We are a full-service roofing and waterproofing contractor dedicated to building long-term relationships with our customers. Our focus is on combining creative problem-solving and unmatched customer service to exceed expectations and create a higher standard in the commercial roofing industry.


  • Winnipeg, Manitoba, Canada barBurrito Full time

    We are seeking an experienced Food Service Operations Manager to join our team at barBurrito. As a key member of our management team, you will be responsible for leading and coordinating the activities of our food service staff.About the JobThis is a permanent full-time position with an estimated salary range of $60,000 - $80,000 per year, depending on...


  • Winnipeg, Manitoba, Canada DGA FOOD SERVICE INC. OA SUBWAY Full time

    Job OverviewWe are seeking a highly skilled Restaurant Operations Manager to join our team at ALBERTA LTD O/A PAPA JOHN'S PIZZA. This role is responsible for ensuring the efficient operation of our restaurant, maintaining high standards of quality and customer service.Salary RangeThe estimated salary range for this position is between $40,000 - $60,000 per...


  • Winnipeg, Manitoba, Canada PIZZA PIZZA SAGE CREEK Full time

    We are seeking an experienced Food Service Supervisor to join our team at Pizza Pizza Sage Creek as a Food Service Operations Manager. This permanent role is responsible for overseeing the daily operations of our food service department, ensuring that all aspects of food preparation and service meet high standards of quality and safety.About the RoleThis...


  • Winnipeg, Manitoba, Canada Little Caesars Pizza Full time

    Job DescriptionWe are seeking a highly skilled Food Service Operations Manager to join our team at Little Caesars Pizza. In this role, you will be responsible for overseeing the day-to-day operations of our food service department.About the RoleSupervise and coordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation, and...


  • Winnipeg, Manitoba, Canada Boogies Full time

    Job DescriptionWe are seeking a Food Service Operations Manager to join our team at Boogies. As a key member of our operations team, you will play a vital role in ensuring the smooth operation of our food service department.Responsibilities:Requisition and Inventory Management: Requisition food and kitchen supplies in a timely manner to meet the demands of...


  • Winnipeg, Manitoba, Canada MANITOBA LTD Full time

    Job SummaryWe are seeking an experienced Dining Operations Manager to join our team at MANITOBA LTD. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department.


  • Winnipeg, Manitoba, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Hospitality Operations Manager to oversee the daily operations of our food service department in Winnipeg. This role offers an attractive salary package and opportunities for career advancement.About the Role:The successful candidate will be responsible for managing a team, ensuring quality standards, and providing excellent customer...