Restaurant Shift Manager

3 weeks ago


Hamilton, Ontario, Canada Wendy's Full time
Restaurant Shift Manager

The ideal candidate will have experience in restaurant operations and a proven track record of success in managing teams and maintaining high standards of customer service.


Responsibilities of this role include:




  • Establishing efficient methods to meet work schedules and priorities




  • Supervising and coordinating activities of food preparation staff




  • Training staff in job duties, sanitation, and safety procedures




  • Estimating ingredient and supply requirements for meal preparation




  • Ensuring that food and service meet quality control standards




  • Addressing customer complaints and concerns




  • Maintaining accurate records of stock, repairs, sales, and wastage




  • Preparing and submitting reports




  • Establishing work schedules and ensuring that staff are aware of their responsibilities




Work Conditions and Physical Capabilities

This role requires:




  • Working in a fast-paced environment with tight deadlines




  • Combination of sitting, standing, walking, and standing for extended periods




  • Physically demanding tasks, including bending, crouching, and kneeling




Personal Suitability

The successful candidate will possess:




  • Excellent client focus and efficient interpersonal skills




  • Excellent oral communication skills




  • Flexibility and a team player attitude




Support for Persons with Disabilities

This role provides awareness training to employees to create a welcoming work environment for persons with disabilities.


Support for Newcomers and Refugees

This role provides diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.


Support for Youths

This role provides awareness training to employees to create a welcoming work environment for youth.


Work Term

This is a permanent role.


Work Language

The primary language of this role is English.


Hours

This role requires 35 hours of work per week.



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