Senior Technical Document Coordinator

4 weeks ago

Belleville, Ontario, Canada Redpath Sugar Ltd Full time
Job Title: Senior Technical Document Administrator

ASR Group is a leading global sugar refiner and marketer, with a strong presence in North America and the European Union. Our company produces a wide range of sugar products and has a strong commitment to quality and customer service.

Job Summary:

The Senior Technical Document Administrator will play a key role in providing technical documentation to customers and internal stakeholders. This role requires strong communication and organizational skills, as well as the ability to work independently and manage multiple projects.

Key Responsibilities:
  • Respond to customer inquiries and requests for technical information in a timely and professional manner.
  • Generate, maintain, and distribute technical documents for ASR product lines, under the direction of the Sr. Director Global Corporate Quality.
  • Maintain accurate and up-to-date technical documents in company-approved external customer vendor portals and third-party websites.
  • Assist in the drafting or revision of quality documentation, guidelines, and governance documents as needed.
  • Complete all internally assigned training within established deadlines and external training as deemed necessary.
  • Work independently to manage and balance ongoing responsibilities, specific projects, and urgent requests.
Requirements:
  • Bachelor's degree from an accredited university or institution.
  • Expertise in statistical computing and data management systems.
  • Excellent written, oral, and interpersonal communication skills.
  • Demonstrated success in meeting deadlines, working independently, and keeping current with education and training.
  • Strong working knowledge of PC workstations and Microsoft applications, such as Outlook, Excel, and PowerPoint.
Location:

This role is located near ASR Group company locations in Canada, with minimal travel required (

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