Hotel Manager

2 weeks ago


Calgary, Alberta, Canada Comfort Inn & Suites University Full time
Job Description

We are seeking a highly skilled and experienced Hotel Director to join our team at Comfort Inn & Suites University.

The successful candidate will be responsible for leading our hotel's operations, overseeing staff management, and ensuring exceptional customer service.

This is a permanent position with an estimated salary range of $60,000 - $80,000 per year, depending on experience.

Responsibilities
  1. Policies and Procedures: Develop and implement effective policies and procedures to ensure smooth daily operations.
  2. Staff Supervision: Lead and manage a team of hospitality professionals to deliver outstanding guest experiences.
  3. Budgeting and Finance: Prepare and manage budgets, monitor revenues and expenses, and optimize financial performance.
  4. Policies Enforcement: Ensure all staff adhere to company policies and procedures.
  5. Customer Service: Address customer complaints and concerns promptly and professionally.
  6. Special Needs Assistance: Provide assistance to guests with special needs.
  7. Work Scheduling: Establish work schedules that meet business demands.
Requirements
  1. Education: Bachelor's degree in a related field.
  2. Work Setting: Hotel, motel, or resort environment.
  3. Skills and Qualifications:
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and organizational skills.
  • Excellent problem-solving and conflict resolution skills.
Benefits

We offer a competitive salary package, including free parking and opportunities for career growth and development.



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