Client Liaison
6 days ago
We are seeking a highly skilled Client Partner to join our team at Infosys Limited. As a Client Partner, you will play a critical role in building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer experiences.
Key Responsibilities- Account Planning and Governance: Develop and execute account plans that align with our clients' business objectives, including relationship management, opportunity identification, and price decisions.
- Deal Navigation: Identify and pursue new business opportunities, form and lead pursuit teams, and recommend and defend winning prices.
- Client Management: Develop and maintain strong relationships with CXO-level client contacts, understand client drivers and competitor moves, and interface with clients on expectations.
- Business Development: Drive MSA/SOWs/payments, resolve delivery escalations and complaints, and mentor IBU account teams to demonstrate business value to clients.
- Account Growth: Maintain Infosys' price premium, enhance client satisfaction, and grow the account as per the account plan.
- Education: Bachelor's degree or foreign equivalent from an accredited institution.
- Experience: 11+ years of experience in sales/relationship management/account management, with significant business development and project management experience.
- Skills: Strong sales and relationship management skills, ability to build and maintain strong relationships with CXO-level client contacts, and experience with account planning and governance.
Infosys Limited is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation by providing expert guidance and support. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
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