Customer Engagement Associate
1 day ago
At SAP, we offer a unique opportunity to join our team as a Customer Engagement Associate in Ottawa. As a key member of our global Customer Service and Support team, you will be responsible for providing exceptional support to customers and driving business growth through effective engagement strategies.
About the Role:
- Support the Global Customer Engagement team with events and campaigns, ensuring seamless execution and maximum impact.
- Manage assignments and ad-hoc tasks, prioritizing tasks to meet deadlines and deliver high-quality results.
- Contribute to customer enablement materials, trainings, and events, helping customers get the most out of our solutions.
- Provide suggestions to management for improving customer service and internal processes, driving continuous improvement and innovation.
Requirements:
- Degree in Business Administration, Marketing, or related field.
- Excellent communication and project management skills, with the ability to work effectively in a fast-paced environment.
- Familiarity with CRM systems and software applications, preferably SAP-related tools.
- Able to analyze data, identify trends, and make informed decisions to drive business outcomes.
Benefits:
- Competitive hourly base salary rate range: $18.00 - $36.00 CAD.
- Limited benefits package, including health insurance, retirement savings plan, and paid time off.
- Opportunities for professional development, training, and career advancement within the company.
About SAP:
SAP is a leading provider of enterprise resource planning (ERP) software, with a strong focus on innovation and customer satisfaction. We believe in creating a positive impact on society through our products and services, and we're committed to making a difference in the lives of our customers and employees.
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