Healthcare Scheduling Coordinator

1 month ago

Toronto, Ontario, Canada VHA Home HealthCare Full time
About VHA Home HealthCare

VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 dedicated professionals. Our mission is to deliver high-quality, client-centered care to those who need it most in their homes, schools, retirement homes, and community settings.

Job Title: Scheduling Coordinator

The Scheduling Coordinator plays a critical role in ensuring that healthcare services are scheduled in a timely manner. This involves communicating with clients, families, funders, and healthcare teams, including Personal Support Workers, Nurses, and Rehab Service Providers.

Key Responsibilities
  • Accept new client offers and schedule services accordingly
  • Use scheduling software to schedule, update, and maintain service plans
  • Communicate regularly with clients, caregivers, and funders
Requirements
  • Post-secondary school education in healthcare education (preferred)
  • Minimum of three years related work experience in a healthcare organization or administrative position
  • Excellent telephone skills and ability to interact professionally with callers
  • Strong organizational skills, attention to detail, and ability to prioritize and multitask
  • Excellent communication and interpersonal skills
  • Knowledge of the GTA and TTC routes or relevant contracted areas
  • Strong computer and data entry skills
What We Offer
  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • Comprehensive orientation and training
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events
Accommodation and Diversity, Equity, and Inclusion

VHA Home HealthCare is committed to providing reasonable accommodation and promoting diversity, equity, and inclusion in all aspects of our organization. We strive to create an inclusive work environment where everyone feels welcome and valued.

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