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Customer Service Representative

2 months ago

Pickering, Ontario, Canada Drive Autogroup Full time

Drive Autogroup is seeking a skilled Receptionist to provide exceptional customer service and support to our growing team.

Key Responsibilities:

  • Deliver prompt and professional greetings to customers, ensuring a positive first impression.
  • Personalize interactions with customers, addressing their inquiries and directing them to relevant departments or personnel.
  • Efficiently manage a multi-line telephone system, transferring calls to the correct individuals or departments.
  • Maintain the cleanliness and organization of the reception area and customer waiting area.
  • Update and distribute dealership telephone listings as needed.
  • Perform various administrative tasks, including filing and data entry, as assigned by management.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in reception and/or customer service.
  • Excellent communication and customer service skills, both written and verbal.
  • Strong knowledge of Microsoft Office products, including Outlook, Word, and Excel.
  • Ability to prepare business documents and maintain accurate records.
  • Strong attention to detail and organizational skills.
  • Professional appearance and positive attitude.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive compensation and benefits package.
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive company culture.

At Drive Autogroup, we value our employees and strive to create a work environment that is both challenging and rewarding. If you are a motivated and customer-focused individual looking to advance your career, we encourage you to apply for this exciting opportunity.