Customer Service Representative
2 weeks ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Autolux Ltd. O/A Rapid City Transportation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Respond to customer inquiries and concerns in a timely and professional manner
- Record and update customer information in our database
- Offer solutions and support to customers in accordance with our customer service policies
- Collaborate with internal teams to stay informed about new products and services
- Perform other duties as required
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Excellent English verbal and written communication skills
- French verbal and written communication skills considered an asset
- Excellent computer skills and ability to work with multiple systems
- Ability to work independently and as part of a team
- Flexibility to work 40 hours a week between 6:00am and 11:30pm, including occasional weekends
Autolux Ltd. O/A Rapid City Transportation is a leading provider of medical transportation logistics services in Ontario. We have over 300 employees and a strong commitment to accessible employment practices and equal opportunity.
We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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