Customer Service Representative

2 weeks ago


Pickering, Ontario, Canada Autolux Ltd. OA Rapid City Transportation Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Autolux Ltd. O/A Rapid City Transportation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Record and update customer information in our database
  • Offer solutions and support to customers in accordance with our customer service policies
  • Collaborate with internal teams to stay informed about new products and services
  • Perform other duties as required
Requirements:
  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Excellent English verbal and written communication skills
  • French verbal and written communication skills considered an asset
  • Excellent computer skills and ability to work with multiple systems
  • Ability to work independently and as part of a team
  • Flexibility to work 40 hours a week between 6:00am and 11:30pm, including occasional weekends
About Us:

Autolux Ltd. O/A Rapid City Transportation is a leading provider of medical transportation logistics services in Ontario. We have over 300 employees and a strong commitment to accessible employment practices and equal opportunity.

We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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