Deputy Chief Information Officer, Business Solutions

3 weeks ago

Windsor, Ontario, Canada City Of Windsor Full time
Job Summary

The Deputy Chief Information Officer, Business Solutions will play a pivotal role in the senior Technology team, providing oversight in the strategic delivery of Technology Services. This role will lead a team dedicated to business solutions and applications, project delivery, program management, governance, transformation, risk management, and the execution of the technology roadmap derived from the Council-approved Corporate Technology Strategic Plan (CTSP).

Key Responsibilities
  • Strategic Planning: Work closely with the CIO and in alignment with the CTSP, set the direction for the business application, project/program delivery and enterprise architecture team.
  • Budget Management: Budget management, including planning and monitoring, reporting, and resource management and allocation, financial forecasting, cost analysis, and risk assessment for your operational and capital project budgets.
  • Infrastructure Architecture: Lead the development framework of Enterprise Architecture standards, guidelines, methods, models, and tools to align technology implementation with City service delivery goals.
  • Program Delivery: Establish guidelines and provide oversight on program delivery. Ensure the success of complex technology programs and projects; oversee risk, quality, and optimal program delivery; assist as required with reporting on projects, program delivery and performance to Senior Corporate Leadership, Mayor and Council.
  • Partnership & Relationship Management: Develop ongoing positive working relationships within Technology Services and Corporate partners to foster collaboration and service excellence in cross-functional teams, and act as a trusted advisor to senior leadership across the organization.
  • Culture and Team Leadership: Cultivate an environment which encourages creativity and innovation by welcoming diverse perspectives, promoting healthy debate and re-assessing the status quo; and an environment where team members understand their role in relation to the overall goals of their team and the department, thereby enhancing the culture of equity and accountability among staff.
  • Operational Management: Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Qualifications
  • Must have an Ontario Secondary School Graduation diploma combined with a 3-year Community College diploma in Computer Science, Information Technology, Business Information Systems, Business Administration or related programs or Ontario Ministry of Education equivalencies and over ten (10) years of experience in managing and/or directing an IT operation;
  • Must be a critical, solution-focused thinker;
  • Must have a track record of developing and managing large scale projects, complex transformation programs and IT infrastructure strategic planning and development;
  • Must have good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards and experience with systems design and development from business requirements analysis through to day-to-day management.
  • Must possess expertise in leading the development of enterprise architecture, guidelines, and models.
  • Must have experience in project delivery methodologies, including waterfall and scaled agile, concepts of rapid prototyping and user centric design processes; experience with establishing and reporting on program success measures and governance to support delivery objectives and change management tactics.
  • Must have superior communication and relationship development skills with the ability to simplify complex technology details into concise, tactful key messaging and ability to communicate comfortably with all levels of an organization.
  • Must possess political acumen with the ability to work closely with council and senior leadership.
  • Must have experience in technology procurement and external partner, vendor, contract management.
  • Must have proficiency in Windows based software including Word, Excel, and graphic software.
  • Should have knowledge of the Occupational Health and Safety Act, its regulations and knowledge of the hazards associated with the work.
  • Will be required to complete and remain current as per the requirements of the Corporation's Management Certificate Program.
  • Progression through the Art of Supervision Program Certificate or a supervisory program of a similar nature, is considered an asset.
  • The physical demands analysis associated with this job indicates a sedentary level of work.
  • Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current valid and lawful Driver's License is required in accordance with the Highway Traffic Act and must provide a driver's abstract as a condition of employment.

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