Restaurant Operations Manager

1 month ago


Fernie, Canada Tim Hortons Full time
Shift Manager Job Description

At Tim Hortons, we're looking for experienced Shift Managers to join our team. As a Shift Manager, you'll be responsible for leading a team of crew members during each shift, ensuring that guests enjoy an outstanding customer experience, and exceeding our customer's expectations.

Key Responsibilities:

  • Inspire crew members to always do their best
  • Ensure guests enjoy an outstanding customer experience
  • Get great results while creating a warm, welcoming place for both employees and customers
  • Grow management skills in a fast-paced environment
  • Foster a team atmosphere
  • Train, monitor, and reinforce food safety procedures and safe working procedures
  • Manage food and labor costs
  • Execute company policies and procedures
  • Monitor inventory levels
  • Provide proper training for team members
  • Anticipate and identify problems and initiate appropriate corrective action
  • Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations

Requirements:

  • Previous food/customer service experience required
  • Previous supervisory experience preferred
  • Flexible availability
  • Strong leadership and customer service skills
  • Friendly, outgoing personality
  • Fluent English-speaking and writing skills
  • Willingness to work on your feet
  • Neat, clean, and professional appearance
  • Up-beat and engaging personality
  • Able to lift 35 pounds to waist level
  • Willing to work a 40 - 50 hour week
  • Open availability to cover opening/closing shifts throughout the 7 day work week

About Tim Hortons:

Tim Hortons is a Canadian fast-food restaurant chain that was founded in 1964. We're known for our coffee, donuts, and other breakfast items, as well as our sandwiches and other menu items. We're a franchise-based company, with independently owned and operated restaurants across Canada and around the world.

Why Work at Tim Hortons?

We offer a competitive salary, benefits package, and opportunities for career advancement. Our restaurants are fast-paced and dynamic environments, where you'll have the opportunity to work with a diverse team and develop your skills and knowledge.

How to Apply:

If you're interested in joining our team as a Shift Manager, please submit your application through our website. We look forward to hearing from you



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