ServiceNow Technical Lead for IT Solutions
2 weeks ago
ipss inc., an Ottawa-based leading-edge Information Technology (IT) Cyber Solutions Company, is seeking a ServiceNow Technical Consultant to join one of our key delivery teams.
About the RoleWe are looking for a Senior ServiceNow Technical Consultant with 5+ years of demonstrated ServiceNow development / implementation experience. The ideal candidate will have a passion for leading and collaborating with internal and external teams to create exceptional user experiences.
Key Responsibilities- Facilitate and support the roll-out of new application and enhancements in ServiceNow.
- Advise functional and admin teams on design, development and overall ServiceNow best practices.
- Analyse business requirements and understand rationale for changes to existing functionality as well as new functionality.
- Complete development, configuration and workflow administration to support business processes in the platform.
- Provide day to day operational support and maintenance of production ServiceNow Instances.
- Answer technical and application configuration questions.
Ideally, you have:
Requirements- A Post-Secondary Degree or Diploma in Computer Science or equivalent experience.
- ServiceNow certified administrator (CSA).
- 5+ years of experience implementing, configuring, maintaining ServiceNow.
- Certified Implementation Specialist and Certified Application Developer are a plus.
- ServiceNow CIS-SIR or willingness to obtain.
- Exposure to ServiceNow Implementation Methodology, NowCreate and development best practices.
- Proven functional skills working on a variety of full lifecycle ServiceNow projects.
- Knowledge of software development methodologies (Waterfall, Agile).
- Working experience with ITSM processes and tools.
- Experience integrating third-party software and APIs using REST and SOAP.
- Experience with relational databases and MS Excel.
- Bilingualism is a strong asset.
The estimated salary for this role is between $80,000 - $110,000 per year, depending on experience.
About Our Companyipss inc. is a rapidly growing team of IT professionals with a well-demonstrated track record of success. We pride ourselves on interpreting a client's vision and materializing it into fully functional and multifaceted solutions.
What We Offer- A competitive salary range of $80,000 - $110,000 per year.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work on a variety of exciting projects.
- A comprehensive benefits package.
Please note that Canadian Federal Government Secret Security Clearance (at minimum Secret Clearance or the ability to obtain) is required for this role.
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