Customer Experience Coordinator

2 days ago


Kitchener, Ontario, Canada Twice the deal Pizza & Wings Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Twice the Deal Pizza & Wings. As an integral part of our operations, you will play a key role in ensuring the smooth day-to-day functioning of our business.

Job Summary

The successful candidate will be responsible for providing administrative support, coordinating tasks, and maintaining a high level of customer satisfaction. This is a permanent position working 30-35 hours per week with opportunities for growth and development within our company.

Key Responsibilities
  • Scheduling and confirming appointments for meetings and events
  • Answering telephone calls and relaying messages to the relevant personnel
  • Managing electronic enquiries and responding promptly to customers
  • Maintaining office supplies and inventory levels
  • Greeting customers and directing them to the correct contact or service area
  • Preparing and proofreading correspondence, forms, and other documents
Requirements
  • Secondary (high) school graduation certificate as a minimum educational requirement
  • Previous experience in a similar role is an asset
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
Working Conditions and Physical Capabilities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week
Compensation and Benefits

The estimated salary for this position is $45,000 - $55,000 per year, commensurate with experience. Our company offers a competitive benefits package, including a comprehensive health plan, dental and vision coverage, and a retirement savings plan.



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