Interim Business Development and Customer Experience Director

4 weeks ago


Kitchener, Ontario, Canada City of Kitchener Full time
Job Title: Manager, Business Development and Customer Experience

Temporary Full-Time Opportunity

Job Summary:

We are seeking a highly skilled and experienced Manager, Business Development and Customer Experience to join our team at the City of Kitchener. As a key member of our organization, you will be responsible for leading the development and implementation of business strategies that drive growth and customer satisfaction.

Key Responsibilities:
  • Develop and execute business development plans to drive revenue growth and customer acquisition
  • Lead cross-functional teams to deliver business development initiatives and projects
  • Collaborate with stakeholders to identify business opportunities and develop strategic partnerships
  • Monitor and analyze business performance metrics to inform decision-making
  • Provide leadership and guidance to team members to ensure successful project delivery
Requirements:
  • Proven experience in business development and customer experience leadership
  • Strong business acumen and strategic thinking skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Post-secondary education in a related field
What We Offer:

The City of Kitchener offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for business development and customer experience, we encourage you to apply for this exciting opportunity.



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