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Admissions Manager

2 months ago

Langley, Canada Trinity Western University Full time
Job Summary

The Assistant Manager, Admissions, plays a pivotal role in the recruitment and enrollment process at Trinity Western University. As a key member of the Admissions team, this individual will be responsible for training and supervising junior admissions staff, ensuring deliverables are met, and providing coaching to admissions staff to deliver timely and accurate information to prospective students.

Key Responsibilities
  • Manage assigned recruitment portfolio and recruit students to fulfill established goals.
  • Assist the Admissions Manager in achieving established recruitment goals by providing leadership support to the Admissions team.
  • Travel to assigned events to promote the university, complete visits to high schools, churches, college fairs, and conferences.
  • Establish and maintain relationships with assigned schools, churches, and organizations that result in enrolled students.
  • Encourage Admissions Counsellors and set an example in maintaining ongoing contact with students and parents via phone, email, individual appointments, and letters.
  • Provide personal, individual counselling to prospective students/parents assisting as the student prepares to attend TWU.
  • Complete appointments as required giving guidance throughout the admissions process.
  • Assist with providing campus visits and tours to prospective students/families/groups as requested.
  • Facilitate the admissions process for prospects from recruitment portfolio.
  • Assist the Admissions Manager in ensuring team members focus on quality customer service, while achieving key benchmarks and goals.
  • Liaise with any regional fundraising and Alumni representatives to follow-up with prospective students.
  • Maintain contact with representatives to update them on current university life, campus developments, and recruitment activities.
  • Set an example for the Admissions Counsellors, consistently modeling professionalism, efficiency, and high-level productivity.
  • Actively contribute to the annual enrolment plan with the Enrolment leadership team.
  • Be actively involved in assisting with the training of new Admissions Counsellors.
  • Assist in leading team meetings and key training opportunities throughout the year.
  • Provide feedback to the Enrolment leadership team for the purposes of supervision and the performance review process.
  • Foster campus cooperation, mutual understanding and appreciation through liaising with campus departments as required, outside institutions as well as parents, students, and other customers.
  • Serve as a member on the various committees as assigned.
  • Assist the Enrolment leadership team and other Admissions Counsellors as required.
Requirements
  • Bachelor's degree in a related field is required.
  • 2-4 years Admissions Counsellor experience.
Benefits
  • A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
  • Torch tuition scholarship for dependents of eligible employees attending TWU.
  • Free access to TWU's fitness/gym facilities and the Norma Marion Alloway Library.
  • Discounts and perks for the on-site Trinity Western Outfitters bookstore and cafeterias, as well as shops and restaurants in Fort Langley.
  • Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation related purchases).
  • Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
  • Free employee parking on campus.
  • Special community events throughout the year.
  • A positive Christian fellowship environment.